
Preserved Real Rose with Necklace
Frequently Asked Questions
Product Questions
- Is the rose actually real?
- Yes! Each rose is a 100% natural, hand-picked eternal rose that has undergone a specialized preservation process to maintain its beauty and soft texture for years.
- How long will the "Eternal Rose" last?
- With proper care (keeping it out of direct sunlight and avoiding water), your preserved rose will stay vibrant and fresh-looking for 3 to 5 years.
- How do I see the "I Love You" message in 100 languages?
- There are two easy ways: hold the pendant’s center crystal right up to your eye, or point your phone’s camera lens at the crystal to see the hidden message projected on your screen.
Order Processing & Shipping
- How long does it take to process my order?
- We typically process and prepare your gift for shipment within 1–3 business days to ensure it is packaged perfectly for its arrival.
- How much does shipping cost?
- Shipping is calculated at checkout based on your specific location to ensure you get the most accurate and fastest delivery options.
- Will I receive a tracking number?
- Yes! Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your rose's journey to your doorstep.
Trust & Return Policies
- Is my payment secure?
- Absolutely. We use industry-standard SSL encryption and trusted payment providers to ensure your personal and financial information is 100% protected at checkout.
- Is this gift ready to be given immediately?
- Yes, this is an "All-in-One Ready-to-Gift Set" that comes in a luxury display case with a ribbon, so you don't have to worry about extra gift wrapping.
- What is your return policy?
- We want you to love your gift! If you are not satisfied, we offer a 30-day return policy on all unused items in their original packaging.